Wealmoor, UK - Improving Quality with Automation
Wealmoor has built a reputation for specialty fruit and vegetables, supplying high-volume, high-quality produce every week. Across their UK factories, they have automated their date coding and packaging processes with the OAL Connected system. Going digital has enabled them to eliminate product packaging and quality issues and significantly reduce food waste.
Background
Wealmoor is an established, family-owned business specialising in the growing, packing and marketing of subtropical fresh fruits and vegetables from all over the world. They also produce homegrown seasonal vegetables and herbs.
In 2020, the company began investigating ways to help reduce food waste, product recalls, and complaints by transforming their operations. In particular, product packaging and quality errors in the packhouse were identified as a key area of improvement.
Challenge
Like many fresh produce companies, Wealmoor’s packaging processes were manual and paper-based. Use by dates were being manually adjusted on the printer by an operative checking against a printed reference document, which on occasion resulted in date errors. Shelf life could also be calculated for longer than intended. Possibility of these errors could result in product recalls, damaging company reputation and customer confidence whilst also being very costly.
Furthermore, batch processing was difficult as many products had to comply with a range of different customer requirements. For example, one product had over 40 different SKUs, making it difficult under a multi-tasked, constant pressure environment for line leaders to determine if a product was in the wrong packaging easily. As a result, both products and energy could be wasted.
Finally, Wealmoor’s offline print room was using an end-of-life label design software called Dataguard, which needed to be replaced with an integrated solution for label management.
Solution
Wealmoor chose to implement the OAL Connected system with Autocoding, Paperless and APRIL Eye functionality within their UK factories. These systems allowed them to both digitalise and integrate their systems to reduce manual errors. The controlled and centralised technical database that OAL Connected provided removed a large amount of paperwork whilst also ensuring that customer specifications were correctly adhered to every time.
By implementing the Autocoding and APRIL Eye modules, operational quality control was significantly enhanced. The system ensured that date codes and shelf life were correct and accurate, preventing production errors, rework and product wastage. Structured quality control testing regimes were put in place, which could be tailored to different customer specifications. In addition, a system was introduced that would check for errors and automatically stop the line before production was significantly affected. This made packaging, film, and ingredient errors much less likely.
The OAL solution automated online and offline label printing, replacing the existing Dataguard & Vector label design software with Clarisoft. For operators, this resulted in a streamlined user experience as they use one system for both online and offline printing.
“The introduction of automated systems from OAL has completely changed our operations. Since its installation, we’ve been able to streamline our processes and prevent errors before they caused further issues, protecting our reputation, enhancing trust and confidence. We’ve also seen the significant opportunity in increasing efficiency and operational effectiveness.”
Key results
The new system has prevented human error such as incorrect film application, packaging issues, and incorrect dates and barcodes in the packhouse. As a result, operational downtime has been minimised and wastage and product recalls have been prevented. In turn, this has helped the company protect their reputation and drive sustainability.
A further benefit of digitalising their systems is that is has allowed Wealmoor to upskill their staff and improve employee engagement and retention.
Transitioning to an integrated, automated system doesn’t have to be difficult – speak to one of our team for expert advice and guidance.
At a glance
Customer since: 2021
Challenge
Automate and digitalise existing paper-based processes
Reduce food and energy waste caused by date and coding errors
Improve quality control and correct labelling
Solution
OAL Connected with Autocoding, Paperless and APRIL Eye functionality.
Implemented a controlled, centralised, digital technical database.
Introduced structured quality control testing regimes tailored to customer specifications.
Results
100% compliance with customer requirements.
Reduced energy and food waste through fewer production errors.
Improved quality control through automated system.
